CLOSE
Privacy Policy
Last updated: 27th September 2026
1. About this Privacy Policy
This Privacy Policy explains how Hubert Wilk ("we", "us" or "our") handles personal information when you visit our website, contact us, make a payment, or book an appointment through our website.
We respect your privacy and aim to collect and retain as little personal information as reasonably necessary to provide our services.
2. Information We Collect
We do not operate a separate customer database for storing your personal information.
Depending on how you use our website, your information may be processed by the third-party services we use.
Payments — Stripe
Payments are processed securely by Stripe.
We do not store your full payment-card details on our own systems. Payment information is provided directly to Stripe and is handled in accordance with Stripe's privacy policy and security practices.
Bookings — Cal.com
If you make a booking through our website, your booking information is processed through Cal.com.
This may include information such as your name, email address, appointment details and any information you provide through the booking form.
Cal.com has its own privacy policy and data-processing practices.
3. Emails and Direct Contact
If you contact us directly by email, we will receive the information contained in your email and any personal information you choose to provide.
We do not intend to retain emails indefinitely.
Unless there is a legitimate reason to retain an email for longer, such as an ongoing matter, legal requirement, financial or contractual record, or where you specifically request otherwise, emails will normally be deleted within 6 months.
If you ask us to retain information for a different period, we will take your request into account where reasonably possible.
4. How We Use Your Information
We may use information provided to us to:
- respond to enquiries;
- communicate with you about a booking;
- provide services you have requested;
- process or manage payments through Stripe;
- manage appointments through Cal.com;
- comply with legal or regulatory obligations; and
- protect our website, services and business from fraud or misuse.
We do not use your information for purposes unrelated to providing or administering our services unless we have a lawful basis to do so.
5. Information Stored by Third-Party Services
Although we aim to minimise the information we retain ourselves, information submitted through our website may be processed and stored by the third-party providers necessary to provide our services.
These currently include:
- Stripe — payment processing.
- Cal.com — appointment and booking management.
Those providers have their own privacy policies and data-protection practices.
6. Data Retention
We follow a data-minimisation approach and do not retain personal information unnecessarily.
Direct emails to us will normally be deleted within 6 months, unless:
- you request a longer retention period;
- the information is needed for an ongoing matter;
- we are required by law to retain it; or
- retaining it is necessary to establish, exercise or defend legal claims.
Payment and booking information may remain within the systems of Stripe or Cal.com according to their respective retention policies and legal obligations.
7. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights concerning your personal information, including rights to:
- request access to information we hold about you;
- request correction of inaccurate information;
- request deletion of your personal information;
- request restriction of processing;
- object to certain processing; and
- request data portability where applicable.
To exercise a right or ask a privacy question, please contact us using the details below.
8. Cookies and Website Technologies
Our website not use any cookies or similar technologies for the website to function.
Third-party services such as Stripe or Cal.com may also use technologies necessary to provide their services.
Where applicable, we will provide appropriate information and obtain consent for non-essential cookies in accordance with applicable law.
9. Children's Privacy
Our services are not intentionally directed at children. We do not knowingly collect personal information from children for purposes unrelated to providing our services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or how we process personal information.
The latest version will be published on this page with the updated date shown at the top.
11. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Hubert WilkEmail: ask@hubertwilk.com
You may also contact the UK Information Commissioner's Office (ICO) if you have concerns about how your personal information has been handled.
Information Commissioner's Office (ICO)














